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客户服务

Here you will find answers to your questions about shopping at our online store, Trollbeads.com, your order, payment options and more. Simply select from the categories below for your complete information.

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隐私权&保护政策

Trollbeads A/S is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our websites, then you can be assured that it will only be used in accordance with this privacy statement.

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条款和说明

We are happy to provide additional assistance to help you with issues placing your order or locating specific items, or for special requests.

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电子商务条款

Free Shipping & 30 days return.

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退货政策

All purchases made on this website can be returned for an exchange provided the return slip corresponds to the registered purchaser within 30 days of delivery.

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Trollbeads精靈珠全球設計大賽條款

General Terms and Conditions for Trollbeads websites are applicable at any time for this competition

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購物安全

We have done our utmost to ensure the security and privacy of your transactions with us. Rest assured that your credit card information and other personal data will be handled with the highest standards of safety, security, and confidentiality.

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