Delivery and Returns

We offer free shipping on all orders to the whole of the UK and Ireland using the following:

Standard Delivery: This applies to all orders. Your order will be despatched between 2-7 working days.

We do not offer saturday delivery. A signature will be required for all orders.


How to Return an Order

Please pack your order, enclose the returns form and place it in a protective envelope/package. Please mark the parcel with ”returned items”. We recommend insurance for safe arrival.

Please assist us by indicating the reason for the return or exchange on the returns form found at the bottom of your packing slip.

Returns Address:
Web Sales Department
Trollbeads UK
40 Bowling Green Lane

Please Note: For hygiene and safety reasons, pierced earring hooks, studs earrings and earring accessories are non returnable unless faulty.