Under the terms of the new Trade and Cooperation agreement with the EU, goods travelling to European destinations require additional customs information. Our shipping partners are, as a result, experiencing higher turnaround and transit times. We are trying our best to use additional services however this will impact our delivery times to Ireland. We are very sorry for any inconvenience caused.

Will my parcel be subject to customs charges?

Any parcel travelling outside of the UK could potentially attract customs charges that are required to be made payable by the receiver of the parcel. Our delivery partner are unable to provide any indication as to whether a customs charge will be applied and if so, how much this will be as this is a decision to be made by the relevant authorities in the delivery country. 

Click here to find out more about Customs, Duties & Taxes and Commodity Codes.